SHIPPING POLICY

Last updated: April 22, 2026

At Sideline Scents, we aim to get your order out quickly and safely.

Processing Time

• Orders are processed within 1–3 business days
• You’ll receive a confirmation email once your order ships

Shipping Time

• Standard shipping: 3–7 business days (U.S.)
• Delivery times may vary depending on location and carrier

Shipping Rates

• Shipping costs are calculated at checkout
• Free shipping may be offered on select promotions or bundles

Delays

We are not responsible for delays caused by:

• shipping carriers
• weather or natural events
• incorrect shipping information

Lost or Stolen Packages

Once your order is handed to the carrier, Sideline Scents is not responsible for lost or stolen packages.

If your package is missing, contact the carrier first. You can also reach out to us and we’ll help where possible.

Incorrect Address

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

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Contact Us

Have a question about your order or our products? We’re here to help.

📧 support@sidelinescents.com
📍 61 Newcomb Pl, #6822
New Orleans, LA 70118
United States

⏱ Response Time:
We typically respond within 24–48 hours (business days)